Frequently Asked Questions

Have a question about our rental services? You’re in the right place! Below are answers to some of the most common queries we receive. If you can’t find what you’re looking for, don’t hesitate to reach out to our friendly customer support team.

At our rental site, we prioritize convenience and efficiency. We understand that finding the right rental property can be time-consuming and overwhelming, so we’ve designed a user-friendly interface.

Yes, rental prices in Tenerife can vary depending on the season. The high season is typically during the winter months and holiday periods.

Yes, most apartments offer cancellation options. However, cancellation policies depend on the specific property and may include cancellation fees.

Yes, most apartments come with fully equipped kitchens, bedding, towels, and other essential amenities.

Yes, many apartments are family-friendly and provide baby cots, high chairs, and safe environments for children.

Yes, many apartment complexes in Tenerife have shared or private swimming pools.

Yes, most apartments in Tenerife are equipped with air conditioning, but it’s best to confirm when booking.

Most apartments allow late check-ins or early check-outs, but this must be arranged in advance. Additional fees may apply.

For short-term rentals, utility bills are usually included in the price. However, for long-term rentals, they may be charged separately.

In most cases, the minimum rental period is between 3 to 7 nights, but this may vary depending on the apartment.

A deposit is usually required to confirm the reservation, while the remaining balance is paid either upon arrival or before check-in.

Yes, many apartments offer long-term rental options with special pricing.

This depends on the specific property’s policy. It’s recommended to check in advance.

Most apartments in Tenerife offer either free or paid parking options.

Yes, in most cases, a refundable security deposit is required and returned on the departure day if no damage has occurred.

Yes, most apartments offer free Wi-Fi. However, if you plan to work remotely, it’s advisable to check the connection speed.

Cleaning schedules vary depending on the property. Some apartments offer regular cleaning services, while others provide it upon request.